Midmarket Report: IDC MarketScape Worldwide SaaS and Cloud-Enabled Travel and Expense Applications for Midmarket 2022-2023 Vendor Assessment

IDC chart graphic

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons. 

The IDC MarketScape provides an assessment of worldwide travel and expense applications for midmarket organizations (100-999 employees). SAP is named as a Leader in the report with strengths of experience with small and midmarket businesses, integrated approach, and broad ecosystem.  

According to the IDC MarketScape, there are several challenges that make expense management particularly difficult for midmarket organizations. These organizations often operate in multiple countries requiring employees to engage in international travel which increases the complexity of expense management. When the complexity of travel increases, midmarket organizations frequently find themselves with limited resources to handle the changes. Additionally, midmarket businesses are very keen on technology that allows them to do more with less. As a result, automation and workflow management tools have become highly prized.  

SAP Concur has a very large customer base of small and midmarket businesses, giving them the experience and ability to customize their approach to the needs of smaller organizations. They also offer a large community of smaller businesses also using the SAP Concur platform and a broad partner network to tap into.  

Over the years, SAP Concur has made investments to present users with the ability to tie travel, expense, and invoice management together with all the same vendor-sharing data into one platform that can integrate with organizations’ existing ERP or financial systems. This automated and integrated approach brings simplicity to managing employee spend, improves transaction visibility, optimizes policy compliance, and provides greater data accuracy.  

To learn why SAP named as a Leader by the IDC MarketScape, download the IDC MarketScape Worldwide Travel and Expense Applications for Midmarket 2022-2023 Vendor Assessment excerpt.